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// method

How a request is handled

A fix, an improvement, a question: every request follows the same short path. It is designed to answer you quickly, without ever losing control of what changes on your side. Two tools I built carry it: Edith, which prepares the work, and StatHall, which monitors your tools continuously.

// in a nutshell

What is Edith?

Edith is a tool I built for my practice, powered by artificial intelligence. It is not a person: it is software that does the preparation work. It reads every request, sorts it by urgency, prepares the answer and brings it to me. The tool prepares; whenever something is at stake, I decide.

Read and sort

Every request is understood, classified and put in order of priority.

Prepare

A proposed approach, then the work itself, on a separate copy.

Report

What matters waits for my approval, and nothing goes live without my review.

// the path

Five steps, one person who decides

  1. 01You

    You get in touch

    An email, a message, a call: in your own words, no form or ticket to fill in.

  2. 02Edith

    The request is sorted

    Edith qualifies it — fix, improvement or question, urgent or not — and drafts a proposed approach.

  3. 03Me

    I approve the approach

    I read the proposal, correct it or set it aside — except for tasks with nothing at stake, handled on their own. If the request affects budget or timing, you are consulted first.

  4. 04Edith

    The work happens on the side

    The change is prepared on a copy, never on the tool you are using. Every sensitive step waits for my go-ahead, and automated checks run before my review.

  5. 05Me

    Verified release

    Once reviewed, the change goes live and is checked from the outside. You receive a report: what changed, and how to see it for yourself.

// automatic or approved

Confidence decides who acts

Not everything needs approval. For each task, two questions: is the tool sure it has understood, and what is at stake if it is wrong? The answers decide who acts. Tasks with no added value are automated, and human attention goes where it matters.

high stakes

Always human · whatever the confidence

Going live, budget, data: a person decides, even when the tool is sure.

low stakes

Proposed, then approved · the tool hesitates

The task needs judgement, or the tool is not certain: it proposes, I decide.

Automatic · the tool is sure

Sorting a request, summing up the day, closing an alert whose cause has gone, drafting the report. It happens on its own, and it stays on record.

// an example

An ordinary morning

An example to make it concrete, not a promised turnaround: every request has its own, announced as soon as it is sorted.

  1. 9:10
    You

    You report that your file export no longer includes the dates.

  2. 9:12
    Edith

    Edith has sorted the request: a fix, high priority. The tool suggests reproducing the problem before touching anything.

  3. 9:20
    Me

    Between two meetings, I approve the approach from my phone.

  4. 9:45
    Edith

    The fix is ready on a copy, the checks are green. I review what changed.

  5. 10:05
    Me

    It is live and verified: the export has its dates back, and you have the report.

// monitoring

StatHall: spotting the failure before you do

The best request is the one you never have to make. StatHall continuously monitors your applications and servers: free space, certificates, security updates, crashes, end of support. It links alerts together to trace them back to their cause, and every day an AI writes up the summary.

  • An alert enters the same path as a request: sorted, approved, fixed, verified
  • Related alerts are grouped: you treat one cause, not ten symptoms
  • Often, the problem is solved before you have noticed it
  • Monitoring is delivered with its alerts; following them on your behalf is an option
Discover StatHall
Monitor → Detect → Sort → Fix → Verify

// who does what

The tool prepares, a human decides

You

the need and the trade-offs

  • Describe the need, in your own words
  • Decide if budget or timing changes
  • Receive a clear report

Edith

the tool that prepares

  • Sort and qualify every request
  • Propose an approach
  • Prepare the change on the side
  • Write the report

StatHall

the tool that monitors

  • Monitor your tools continuously
  • Group alerts by cause
  • Sum up every day

Me

the one who decides

  • Decide whenever there is doubt or something at stake
  • Review before anything goes live
  • Remain your single point of contact

// for you

What it changes for you

A faster answer

Sorting and preparation do not wait for me to be free: your request moves forward, even during my meetings.

A fairer price

The time saved shows in the quote: it is the AI-assisted option, priced next to the conventional one.

Never a testing ground

Everything is prepared on the side. Until it has been reviewed and approved, nothing changes on your end.

A record of every request

What was asked, decided and changed stays in writing: nothing depends on anyone's memory.

What the AI never does on its own

  • Put a change live
  • Touch the tool you are using
  • Settle a case it is unsure about
  • Spend without a cap

And for your own day-to-day?

The same principles apply to your quotes, emails and invoices: a well-configured AI assistant prepares, you review.

Everyday AI assistants

// contact

A free one-hour conversation

You describe your situation and priorities, and you leave knowing where to start — advice, project ownership support or delivery.